Last updated: [Date]
Jazz Travel & Tours (“we”, “us”, “our”) values your privacy. This Privacy Policy describes how we collect, use, store, and disclose your personal information when you visit or use our website at https://jazztravelntours.com (the “Site”) or engage our travel, visa services, tour packages or other services (collectively, the “Services”).
We may collect the following types of information when you use our Services or the Site:
Personal information: name, email address, phone number, postal address, date of birth, passport/ID number (where required for visa or travel booking), payment information, emergency contact details.
Transactional information: details of bookings you make with us (tours, visas, travel packages), travel itinerary, dates, number of travellers.
Technical and usage information: IP address, browser and device information, operating system, website pages visited, time stamps, tracking cookies.
Marketing and communications data: your preferences in receiving marketing from us and third parties, your responses to promotional offers, and your feedback.
We use collected information for various business purposes, including:
To provide you with the Services you’ve requested (e.g., arranging tours, visas, travel).
To process payments, bookings, and necessary travel documentation.
To verify your identity and travel eligibility (for visas, tours).
To communicate with you about your bookings, payments, confirmations, changes, cancellations.
To send you updates, newsletters, promotional offers (where you’ve opted-in).
To improve our Site, Services, marketing, user experience, and to perform analytics.
To comply with legal, regulatory or security requirements (for example immigration or travel laws).
We may share your personal information in the following circumstances:
With our trusted service providers, travel partners, airlines, hotels, visa processing agencies, immigration authorities — to the extent required to fulfil your travel bookings or visa services.
With payment processors for processing your transactions.
With government or regulatory authorities if required by law (e.g., visa/immigration checks).
With any successor to all or substantially all of our business (in the event of a merger, acquisition, sale or liquidation).
With third parties if you have given your consent.
We use cookies and similar tracking technologies on our Site to personalise your experience, analyse site traffic, maintain your session, and provide marketing communications. You can set your browser to refuse cookies, but this may affect how the Site functions.
We implement reasonable technical and organisational measures to protect your personal information from unauthorised access, disclosure, alteration or destruction. We retain your information for as long as necessary to provide the Services, fulfil legal obligations, manage disputes and enforce our agreements.
Depending on your jurisdiction, you may have rights such as:
Accessing or requesting a copy of your personal information we hold.
Asking us to correct inaccurate or incomplete information.
Requesting deletion of your personal information (in some circumstances).
Withdrawing your consent to marketing communications.
Restricting or objecting to certain processing of your information.
To exercise any of these rights, contact us at the details provided below.
Because we operate cross-border (for visa services, tours, partnerships), your information may be transferred to, and stored at, a location outside your country. Where required, we will ensure appropriate safeguards for such cross-border transfers.
Our Services are not directed to children under the age of 16 (or applicable age in your jurisdiction). We do not knowingly collect personal information from children under that age. If you believe we may have collected such information, please contact us and we will delete it.
We may update this Privacy Policy from time to time. We will notify you of any material changes by posting the updated policy on the Site and updating the “Last updated” date.
If you have any questions, requests or complaints regarding this Policy or our data practices, please contact:
Jazz Travel & Tours
Email: info@jazztravelntours.com
Phone: +971 55 1166407 (or +971 04 2613110)
Address: Al Mutheena shop #05, Deira, Dubai, UAE.
